Course Outlines
and Recommended Participants

Digital Credentials 101*

Two (2) half day sessions

View our training schedule for Digital Credentials 101

Half Day 1: Units 1 – 3 Why We Need Digital Identity and Credentials

Participants gain an understanding of

  • How we create trust in a transaction or interaction
  • Why current digital trust practices are limited
  • How digital identity and credentials make digital interactions and transactions safe, seamless, and secure.
  • The three primary roles in the digital identity and credential ecosystem
  • Which roles you are likely to assume
  • Key actors in the digital credential space

Half Day 2: Unit 4 – Privacy, Unit 5 – Risk Management with Levels of Assurance, and Next Steps

Participants gain an understanding of:

  • The connection between privacy laws and digital identity.
  • Recognize the role of levels of assurance in risk mitigation for identity and credential management
  • Next steps to get started on your digital credential journey

View our training schedule for Digital Credentials 101

Digital Credentials 102

Four (4) half-day sessions

View our training schedule for Digital Credentials 102

Half Day 1: Unit 6 – Program Design and Implementation


  • Feel empowered to get started with implementing, using and/or accepting digital credentials
  • Have a sense of what their organization will be issuing and/or verifying
  • Understand how to develop a business case, vision, team and governance structure as well as user experience, inclusion and accessibility considerations

Half Day 2: Unit 7 – Identity Ecosystems and Frameworks

Participants gain an understanding of:

  • How digital credentials support existing ecosystems
  • The key characteristics of digital credential ecosystems
  • The role of trust frameworks in facilitating strong and trusted ecosystem operations
  • Where we are headed with interoperability and trust frameworks

Half Day 3: Unit 8 – Building Blocks for Digital Identity Solutions


  • Understand the fundamental technical building blocks of the digital identity and credentials ecosystem.
  • Have a sense of how particular features of digital identity and credentials ecosystems can be used.
  • Can adopt a common language and terminology to discuss both technical and business implications

Half Day 4: Unit 9 – Technologies and Specifications

Participants gain an understanding of:

  • The notion of standards and open standards
  • The various standards organizations; international and national
  • The technical standards relevant to digital identity and credentials provided by those organizations, and their field of application

View our training schedule for Digital Credentials 102

Team Training

*When teams purchase 101 and 102 together, you receive additional topics in units 3, 4 & 5. Furthermore, an in-depth version of Next Steps is covered in Digital Credentials 102 – Unit 6. 

Additional topics in Units 3 to 5 include:

  • The four lifecycle stages of an identity or credential
  • The roles of the public, private and non-profit sectors in the digital credential ecosystem
  • The importance of good digital identity and credentials (ethics and principles)
  • The way different identity models enable or limit the privacy of individuals  
  • Understand how to achieve different levels of assurance
  • Recognize appropriate scenarios for levels of assurance application.

Contact us to book your team training

Recommended Participants

  1. Individuals wanting to accelerate their learning curve
  2. Small and medium sized businesses and organizations looking to get started with digital credentials
  3. Larger Organization and Government Teams looking to level up together:†
  • Executive Champion†
  • Program strategic lead†
  • Product/Project Managers
  • User and stakeholder research lead
  • Process Development/ Business Analyst
  • Legal/Policy†
  • Privacy†
  • Architecture†
  • Security†
  • Developers
  • User Experience/Service Designers and Testers
  • Communications
  • User story/use case representatives
  • Client Support