At DTLab we facilitate the intake and delivery of multi-party, co-created projects that strengthen cybersecurity by advancing safe and seamless digital credentials.1
Our co-creation projects are supported by DTLab capabilities including: design thinking facilitation, digital identity and credential subject matter expertise, sandbox and hosting infrastructure, assessments and interoperability testing, and capacity building.
Our intake process helps to refine ideas, identify funding opportunities, and define resourcing needs.
When reviewing a project submission, DTLab will consider how the idea being proposed aligns with our impact areas, the scope and appeal of the public benefits the project aims to achieve, and a number of other factors.
DTLab will review submitted ideas and provide feedback and recommendations. If necessary, we will work with the submitter(s) to refine their idea and help prepare their submission for the next phase.
Shortlisted submissions go through a community consultation process to find collaborators and funding, if necessary. Along the way, DTLab ensures transparency and inclusion remain top priorities.
At the end of the review period, DTLab compiles the feedback and provides analysis to the initial submitter highlighting:
The submission is finalized in collaboration with DTLab by integrating the community feedback, securing funding and ensuring capacity from all involved stakeholders.
Our delivery process reflects our results-driven approach and commitment to transparency. DTLab projects gather invaluable data and generate evidence-based insights that others can leverage in pursuit of the common good.
DTLab appoints a project manager, who alongside the initial submitter will develop a project charter.
Initial project participants are named and introduced, necessary agreements are put in place, and the team begins the work! Important note: Our design thinking process is iterative by nature, and the following 3 phases – Ideate, Prototype, Learn – may be repeated to test new ideas (the number of iterations will vary depending on the nature and complexity of the project).
The DTLab team facilitates the identification and scoping of potential solutions. What is the plan to make the idea tangible, test it, and learn from it?
If budget and resources allow, several solutions can be tested in parallel rather than sequentially. Each potential solution being considered should have a well defined hypothesis and testing method to assess the outcome of the experiment.
The project team develops a “prototype” to illustrate the proposed solution so that it can be tested / validated with users.
The output could be a document, a presentation, a spreadsheet, a proof of concept (with or without an interactive demonstration component), a study/survey, an event or series of events, etc.
The team assesses the extent to which a solution would address the users’ needs and requirements.
DTLab will facilitate the analysis of what was learned from this iteration, including:
We share project outcomes with the community and contribute back to the community through ongoing communication and training.
We believe the best solutions will require a collaborative approach with multiple participants across the economy and we’re committed to facilitating just that.
An important part of our processes is to take the time to reflect on what is working, what could be optimized, and what should be changed. While we remain open to feedback at any time, we will ask project participants for some feedback to guide future process improvements.
Join us on this transformative journey and be a catalyst for accelerating the adoption of digital identity and credentials in Canada. Together, we can shape a future where digital interactions are secure, identities are protected, and everyone has equitable access to the benefits of the digital world.
1 DTLab leverages IDEO U’s design thinking process: https://www.ideou.com/pages/design-thinking
